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FAQ

How many messages can I send?

There’s no message limit. Your bot runs on free models by default — those are unlimited. Premium models (Claude, GPT, Gemini Pro) use your credit balance. With credits:

  • Indie stack: thousands of messages
  • Big Tech stack: hundreds of messages
  • Premium stack: dozens to hundreds of messages

What AI models does my bot use?

Your bot uses one of three model stacks — each with a primary model and two fallbacks. See Model Stacks for the full list.

Can I change which models my bot uses?

Yes. Go to your Dashboard → Settings tab and select a different model stack. The change takes effect immediately.

Is my data private?

Your bot runs on a dedicated server — not shared with other users. Conversations go through the AI model provider (OpenRouter → upstream model) but are not stored by ClawOps. See each model provider’s privacy policy for details on how they handle data.

Can I have multiple bots?

Not yet. Multi-bot support is on the roadmap at $15/month per additional bot.

How much does it cost?

$10/month, charged on signup. You get $5 in free AI credits when you join, and credits accumulate each month — the longer you stay subscribed, the more premium model access you have.

Can I cancel anytime?

Yes. Go to Dashboard → Subscription and cancel. Your bot stays active until the end of your current billing period, then the server is deprovisioned.

What happens if I run out of credits?

Your bot automatically switches to free models — it keeps working, just without premium models. You can buy more credits from your Dashboard ($5, $10, or $20 top-ups) to restore the full stack immediately.

Where is my server located?

ClawOps uses Hetzner data centers, primarily in Europe (Germany/Finland). This provides low latency for most users.

How do I contact support?

Email us at support@clawops.io.